Privacy Policy

1. Who we are

This Privacy Policy is issued by BRANDVERTISE AGENCY (“we”, “us”, “our”), a business registered in India. We operate the product and brand Brandvertise — an AI-assisted brand and marketing platform — at brandvertise.net.

Registered address: 3rd floor, 11-5-416/1/B, Bait ul Asmath, Red hills, Lakdi Ka Pool, Hyderabad, Telangana 500004, India. Tax ID (GSTIN): 36ABGFB0189C2ZP. Phone: +917337404846. Business website: https://brandvertiseagency.com/.

References to “Brandvertise” in the product, marketing, or this policy mean the services provided by BRANDVERTISE AGENCY. Payments, invoices, and platform verification (including Meta and payment gateways) are under the registered name BRANDVERTISE AGENCY.

When businesses use Brandvertise as a technology provider to connect their own Meta (Facebook, Instagram, Threads), WhatsApp Business, LinkedIn, or Pinterest accounts, we process platform data and related business data to provide those features on their behalf, as described below.

2. Information we collect

• Account information (such as name, email) when you sign in.
• Brand and business content you provide (copy, images, website URLs, preferences, contact details).
• Usage and technical data (device, browser, IP address, logs) to operate and secure the service.
• Billing and payment details processed by our payment partners (for example Razorpay). We do not store full card numbers on our servers; payment processors handle sensitive payment credentials.
• Social publishing connections: when you connect accounts (Meta / Facebook / Instagram / Threads, LinkedIn, or Pinterest) for scheduling or publishing, we receive OAuth tokens and profile, Page, and account metadata needed to post on your behalf — not your social network password.
• Meta ads / Marketing API (when enabled): if you connect ad accounts or authorize ads-related permissions, we may receive ad account IDs, campaign/ad set/ad metadata, creative assets you choose to manage, performance insights you request, and tokens needed to create or manage ads on your behalf — not your Facebook password.
• WhatsApp Business connections: when you connect WhatsApp Cloud API / a WhatsApp Business Account (WABA) for WhatsApp Marketing, we receive access tokens, phone number IDs, WABA identifiers, display phone numbers, template metadata, and message delivery status (for example sent, delivered, failed) via Meta webhooks. If you upload or store marketing contact lists, we process phone numbers and related contact fields you provide, for sending messages you authorize.
• Pinterest (Marketing Studio): if you choose to connect Pinterest, we use Pinterest's OAuth service. We do not ask for or store your Pinterest password. With your permission, we receive encrypted access and refresh tokens, and may retrieve pins, boards, and search results from your Pinterest account to display inspiration and to let you use a pin as a visual reference when generating creatives.

3. How we use information

We use information to:

• Provide, maintain, and improve the product.
• Generate, schedule, and publish content to connected social accounts according to your brand settings and approvals.
• Provide WhatsApp Marketing features: create and submit message templates, send template or session messages you initiate, show delivery status, and help you manage connected WABAs and phone numbers via Meta APIs.
• Provide Meta Marketing API / ads tools (when enabled): help you create, manage, and review ads and related insights for ad accounts you authorize.
• Display Pinterest inspiration and generate on-brand creatives when you choose a pin as a reference.
• Process subscriptions, credits, invoices, and related billing under BRANDVERTISE AGENCY.
• Authenticate you and prevent abuse.
• Communicate about your account or important service updates.
• Comply with law and respond to lawful requests.

We process Meta Platform Data and WhatsApp Business data only to provide the features you enable, to secure the service, and to comply with Meta / WhatsApp policies and applicable law — not to sell that data or use it to build unrelated advertising products.

4. Sharing with service providers

We use trusted processors (for example cloud hosting such as Vercel and Google Cloud Storage, databases such as Neon, authentication providers, AI providers, payment gateways such as Razorpay, and social platform APIs including Meta and Pinterest when you connect those services) under contracts that limit their use of your data to providing services to us. We do not sell your personal information. We do not share Pinterest or WhatsApp contact data with third parties except as needed to operate the features you request (including sending through Meta's WhatsApp Cloud API) or as required by law.

5. Retention and security

We retain data while your account is active and as needed for legal, tax, accounting, or operational purposes (including payment records and limited security logs). OAuth tokens and WhatsApp connection credentials are stored encrypted where applicable. We apply reasonable technical and organizational measures to protect data; no method of transmission over the Internet is fully secure.

6. Meta (Facebook, Instagram, Threads) publishing

When you connect Facebook, Instagram, and/or Threads for publishing, BRANDVERTISE AGENCY (operating Brandvertise) uses Meta's official APIs with your permission. We store access tokens and related Page / profile identifiers needed to publish content you approve. You can disconnect at any time; we then delete or invalidate stored tokens for that connection. See our Data deletion instructions for how to request removal of your data.

7. Meta Marketing API (ads)

Where Marketing API / ads features are enabled in Brandvertise, we use Meta's Marketing API with your permission to help you create and manage advertising for businesses you own or are authorized to operate. Typical data includes ad account identifiers, campaign structure, creatives you upload or select from your Library, and delivery or performance metrics returned by Meta for accounts you connect.

We use this data only to provide ads tooling you request, to secure the service, and to comply with Meta Platform Terms and applicable advertising laws. We do not sell Meta ads data. You remain responsible for ad content, targeting, disclosures, and spend on Meta. You can disconnect ads access; we then delete or invalidate related tokens we store. Full account deletion is described in Data deletion instructions.

8. WhatsApp Business / WhatsApp Marketing

Brandvertise offers WhatsApp Marketing tools that use the official WhatsApp Business Platform (Cloud API) and related Business Management APIs provided by Meta. Brandvertise is operated by BRANDVERTISE AGENCY and is an independent service not endorsed by, sponsored by, or affiliated with WhatsApp or Meta Platforms, Inc. except as a customer / Tech Provider using Meta's developer products under Meta's terms.

What we access. With your authorization, we may access WABA and phone number metadata, create and manage message templates, send messages you request, and receive webhooks for message status. If you supply customer phone numbers or contact lists for campaigns, you instruct us to process those contacts solely to send WhatsApp messages you authorize.

Your responsibilities (opt-in). You must obtain and maintain valid opt-in consent from each WhatsApp recipient before sending marketing (or other template) messages, and you must comply with WhatsApp Business Messaging Policy, Meta Platform Terms, and applicable law (including spam and telecom rules). You are the business responsible for message content and recipient consent; we provide software tooling and API connectivity.

How we use WhatsApp-related data. Used only to operate WhatsApp Marketing and related support/security features you request — for example submitting templates derived from your Generated Library creatives, sending campaigns, and showing delivery results. We do not sell WhatsApp contact lists or message content.

Disconnect and deletion. You can disconnect WhatsApp credentials in-product where available. Disconnecting removes or invalidates tokens we store for that brand connection. Messages already delivered on WhatsApp remain on WhatsApp under the recipient's and Meta's control. Account-wide deletion is described in Data deletion instructions.

9. Pinterest API

Brandvertise uses the official Pinterest API when you choose to connect your Pinterest account. Brandvertise is operated by BRANDVERTISE AGENCY and is an independent service not endorsed by, sponsored by, or affiliated with Pinterest, Inc. Pinterest is a trademark of Pinterest, Inc.

What we access. With your permission through Pinterest OAuth, we receive encrypted access and refresh tokens and may call the Pinterest API to search pins and boards and to read pin metadata (such as titles, image URLs, and links) so you can browse inspiration and optionally use a pin as a visual reference when generating on-brand creatives. We do not ask for or store your Pinterest password.

How we use Pinterest data. Pinterest API data is used only to provide the features you request inside Brandvertise. Pin search results are fetched on demand and shown in your session; we do not build a separate public catalog of Pinterest content.

When you disconnect Pinterest. You can disconnect at any time. When you disconnect, we delete your stored Pinterest OAuth tokens and revoke our ability to call the Pinterest API on your behalf. If you delete your Brandvertise account, we also delete any remaining Pinterest connection data associated with that account.

No resale or redistribution. We do not sell, resell, license, or redistribute Pinterest content or Pinterest-derived data to third parties.

10. LinkedIn

If you connect LinkedIn for publishing, we store OAuth tokens and organization or profile identifiers needed to post content you approve. You can disconnect to invalidate those tokens. LinkedIn remains subject to LinkedIn's own terms and privacy policy.

11. Your choices and deletion path

You may update brand settings in the app, disconnect publishing and messaging integrations (Meta, WhatsApp, LinkedIn, Pinterest), or request account deletion by emailing privacy@brandvertise.net with subject Account deletion request. Where applicable law provides rights (access, correction, deletion), you may exercise them by contacting us. Step-by-step instructions: Data deletion instructions.

12. Contact

Data controller: BRANDVERTISE AGENCY
Privacy questions: privacy@brandvertise.net
Legal / compliance: legal@brandvertise.net

See also our Terms of Service, Acceptable Use Policy, and Data deletion instructions.